Quick Relief Pharmacy is committed to safeguarding your privacy online. In general, you can visit the Site without revealing any information about yourself. Quick Relief Pharmacy does collect technical information regarding visits to our Website, such as IP address, browser type, operating system, and average time spent, to measure use, audit logs and improve the content of our site. We analyze these data for trends and statistics to help us provide you with better and secure service.
We, Quick Relief Pharmacy, respect your privacy and recognize your need for appropriate protection and management of your personal data that you have directly and voluntarily entrusted us with. We have developed this Privacy Policy in order to protect your personal data in accordance with the Data Privacy Act of 2012 (DPA), its Implementing Rules and regulations (IRR), other issuances of National Privacy Commission (NPC) and other relevant laws of the Philippines.
Why do we collect your personal data?
In general, we are using your data for any of the following purposes:
For you to provide reviews in our products and services;
For you to subscribe/unsubscribe to our e-newsletters;
To generate statistical insights;
To conduct research and analysis (through surveys or polls) in order to improve customer experience/satisfaction;
To respond to specific complaints, inquiries, requests or to provide requested information;
To provide customer care activities, monitor our quality and security, and provide services timely and efficiently; and,
To notify and update you (through call, text or email) about our complimentary, commercial and promotional advertisements, loyalty and rewards offers, exclusive invites discounts, surveys, and other direct marketing that we deemed relevant and beneficial to you based on your preference and interest initially provided to us or made aware of, with which you can opt-out anytime should you prefer not to receive these notifications.
To comply with legal and regulatory requirements or obligations; and,
To perform such other processing or disclosure that may be required under law or regulations.
What information do we collect?
We collect information from you when you submit your job application on our site, subscribe to our newsletter and fill out a contact form.
The types of personal data that we will collect from you depends on the particular purpose for which you are submitting an application. The common type of data collected by Quick Relief Pharmacy from you, generally includes the following:
Basic personal information such as full name, nickname, home addresses/billing address/shipping address, e-mail address, employment information, telephone, other personal contact numbers;
Sensitive personal information such as date of birth, age, occupation, and gender; and,
Other sensitive personal information and records such as, but not limited to, the following:
Photo, Educational background, Employment recordFamily background, Spouse and children’s names, Valid identification cards and licenses, and
Current salary, basic pay, statutory obligations such as HDMF or Pag-IBIG, SSS, PhilHealth and withholding tax, other benefits.
Please note that you are responsible for ensuring that all such personal data you submit through this website is accurate, complete and up-to-date.
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
Is the Quick Relief Pharmacy using web analytics?
This website engages a third-party service to analyze web traffic data for us. This service does not use cookies or web beacons. However, in order to provide better service and more secure service, the use of “cookies” shall be done on occasion. A “cookie” is defined as a small piece of information stored into your PC by the website using your web browser for administrative purposes and the like. No cookie shall contain information allowing the Host to contact visitors to the Site without their permission. Visitors to the site may tweak their Browser settings in order to prevent cookies from being set. However, visitors who do such may be unable to access certain features of this website.
Data generated is not shared randomly with any other party but only to those that Quick Relief Pharmacy deems it necessary at its sole discretion in order to benefit you and improve your shopping or browsing experience. For you to fully enjoy your visit and browsing experience, only non-identifiable web traffic data are collected and analyzed, including:
Your IP address,
The search terms you used,
The pages and internal links accessed on our site,
The date and time you visited the site,
Geolocation
The referring site or platform (if any) through which you clicked through to this website,
Your operating system, and
Web browser type.
Use the options in your web browser if you do not wish to receive (a) cookie(s) or if you wish to set your browser to notify when you receive (a) cookie(s). Click on the “Help” section of your browser to learn how to change your cookie preferences. If you disable all cookies, you may not be able to take advantage of all the features of this website.
How we protect you personal data?
We take reasonable steps to make sure that your personal data we collect, use or disclose are accurate, complete, and up-to-date. We strictly enforce our Privacy Policy within Quick Relief Pharmacy, and we have implemented technological, organizational and physical security measures to protect your personal data we hold from loss, misuse, modification, unauthorized or accidental access or disclosure, alteration or destruction. We put in effect safeguards such as the following:
We keep and protect your personal data using a secured server behind a firewall, deploying encryption on computing devices and physical security controls.
We restrict access to your personal data only to qualified and authorized personnel who hold your personal data with strict confidentiality.
We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
Any personal data that you provide on the website/mobile application is initially processed and stored by Quick Relief Pharmacy using a secured connection, only authorized Quick Relief Pharmacy personnel can then access and download your personal data from the website.
It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
Where and how long do we keep your personal data?
We reserve the right to retain and keep the information we gathered from you in our facilities located in the Philippines while you are a customer or until we no longer need it for business, tax, or legal purposes or unless you request your personal data to be deleted in the system or when your personal data may be necessary to resolve disputes, or if Quick Relief Pharmacy is required to do so by law or in good faith; provided that such action is necessary to comply with a legal obligation and/or protect and defend the rights or property of Quick Relief Pharmacy or its affiliates. If Quick Relief Pharmacy is required to retain any portion of your personal data for such purposes, it shall use reasonable efforts to limit such data to what is necessary to accomplish the particular purpose. When we dispose of your personal information, we use reasonable procedures to destroy it or make it unreadable (such as shredding or by wiping electronic data). Once deleted, your personal data will no longer be searchable or included in anonymous searches and will be completely removed from all the storage location.
What if there are changes in our Privacy Policy?
From time to time, it may be necessary for Quick Relief Pharmacy to change this Privacy Policy. If we change our Privacy Policy, we will post the revised version here and will take effect immediately, so we suggest that you check here periodically for the most up-to-date version of our Privacy Policy. Rest assured, however, that any changes will not be retroactively applied and will not alter how we handle previously collected personal data without obtaining your consent unless required by law.
How you can access, correct and update the personal data we have about you?
To exercise your rights which include right to access modify, erase and object to processing your personal data within a reasonable time after such request or should you have any inquiries, feedback on this Privacy Policy, and/or complaints to Quick Relief Pharmacy, you may reach us through our “Contact Us” section in this website/mobile application
You may also lodge a complaint before the National Privacy Commission (NPC). For further details, please refer to NPC’s website: https://privacy.go.ph/mechanics-for-complaints/.
Our decisions to provide such access or consider any request for correction, erasure and objection to process your personal data as it appears in our records are always subject to any exceptions under applicable and relevant laws and/or the DPA, its IRR and other issuances of NPC.
To cover for the cost of verifying a request for information and locating, retrieving, reviewing and copying any material requested, we may charge you minimal and reasonable fees based on administrative costs we incurred.
Consent
By browsing the website, you explicitly and unambiguously consent to the collection, processing, and storage of your personal data by Quick Relief Pharmacy for the purpose(s) described in the Privacy Policy. Please ensure that you have completely read and comprehend the terms in our Privacy Policy before continuing to browse the website.